IRC logs of #tryton for Monday, 2010-08-16

chat.freenode.net #tryton log beginning Mon Aug 16 00:00:02 CEST 2010
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cedksharoon: did you check the sequence patch?11:17
sharooncedk: not yet, will do today evening :)11:17
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sharooncedk: zodman: ping... a question about the support system... can we rename it to helpdesk?16:05
sharoonis it a more meaningful name?16:05
sharoonhttp://en.wikipedia.org/wiki/Helpdesk16:07
zodmanmmm helpdesk16:11
zodmancan be16:11
zodmanthe history its more for following the ticket16:12
zodmanhow implement if a user who is the owner16:13
zodmancall to helpdesk to know if ticket solve16:13
zodmansome like a small blog of ticket activity16:13
sharoonor may be i am wrong, it might be better to call it http://en.wikipedia.org/wiki/Issue_tracking_system16:13
zodmanits :) on foresight we use jira.16:14
zodmanthat other topic.16:14
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zodmansharoon : the support tickets is based on roundup ?16:20
sharoonzodman: not completely, but i think roundup is the closes16:21
zodmanits for understand the history with ticket logic.16:24
cedksharoon: it seems that helpdesk is linked to IT16:29
sharooncedk: agree, so go with current name, and just got mail from zodman that he is starting development16:30
sharoonzodman: good luck!16:30
cedkzodman: be carefull if you license your code with MIT, I don't know if we could get it in Tryton later16:36
zodmancedk : i can change it to gpl316:37
zodmancedk : for getting into tryton need code review of part of b3ck ?16:37
cedkzodman: need code review from community16:37
zodmanok ok16:38
zodmanthe objective of write support modules is for getting experiences of tryton.16:39
zodmanand help on this ..16:39
zodmanif i have problems can consult here!16:40
zodman?16:42
cedkzodman: of course16:43
zodmanthanks16:44
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