| chat.freenode.net #tryton log beginning Sat Apr 10 12:00:02 AM CEST 2021 | ||
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| sisalp | Hello, I ned some help with the method to debug a new installation | 10:50 |
|---|---|---|
| sisalp | mys service is https://production.w1093.tryton.online/ | 10:50 |
| sisalp | when I try to login as "admin" I get a traceback on sao but not in service's log | 10:51 |
| sisalp | Where should I start ? | 10:51 |
| sisalp | previously, I had a missing lib pango1.0, and got rid of the message by installing pango1.0 on system, but I did find pango1.0 in documentation. | 10:52 |
| sisalp | How do you do to save time and be confident with your install ? | 10:53 |
| sisalp | * I did NOT find pango1.0 in TRYTON documentation | 10:54 |
| cedk | sisalp: should look at the trytond logs, I guess it can not import some modules due to a missing dependency | 11:26 |
| cedk | sisalp: pango is not a direct dependency as far as I know | 11:28 |
| sisalp | I have nothing in log except [10/Apr/2021 11:25:53] "GET /images/tryton-error.svg HTTP/1.1" 200 - | 11:29 |
| sisalp | I may have a wrong level in log ? | 11:30 |
| cedk | sisalp: crash should be reported as CRITICAL | 11:32 |
| cedk | sisalp: another possibility is that the database is not correctly initialized | 11:32 |
| sisalp | service is started with --verbose. I will check the trytond-admin creation of the database. Thank you. | 11:42 |
| sisalp | in fact the server doesn't crash, looks like fake news from sao ;-) | 11:43 |
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| cedk | sisalp: this error happens because there is an exception raised when the Pool is constructing the classes | 11:52 |
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| sisalp | cedk: you were right. Recreating the database solves the problem. i will focus on this point and find the mistake. Thank you | 12:17 |
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