IRC logs of #tryton for Sunday, 2019-01-27

chat.freenode.net #tryton log beginning Sun Jan 27 00:00:01 CET 2019
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csotelohi all, I have an issue related to payment registered on a posted invoice, is there a way to get back a payment a register the right payment or soething like that ? thanks15:01
csotelohello?17:01
csotelohi all, I have an issue related to payment registered on a posted invoice, is there a way to get back a payment a register the right payment or soething like that ? thanks17:01
semariecsotelo: not sure to understand what you have and what you want. but you should be able to unreconcile moves17:01
csoteloyes, I mean that.. after reconcile movements.. how to fix the payments? dabe base direcly or delete theme and registered again?17:01
csotelowhat is the re¿ight way on do that17:01
csotelosemarie, what will be the right way on fix a wrong payment registered? I understand first at all, un reconcile the invoice, and then?17:01
csoteloplease17:01
semariethe associated move of the payment is posted ?17:01
csoteloyes17:01
semarieI think the right way would be to unreconcile the invoice (so it is "unpaid"), and to create the inverse move for the payment. from accounting point of vue it will be "undone"17:01
semariebut I am not expert in tryton17:01
semariemaybe another people could give better advice17:01
semarieI would first take a backup of the database before any changes17:01
csotelosemarie, I do that!17:01
csotelo:)17:01
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