| chat.freenode.net #tryton log beginning Sun Jan 27 00:00:01 CET 2019 | ||
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| csotelo | hi all, I have an issue related to payment registered on a posted invoice, is there a way to get back a payment a register the right payment or soething like that ? thanks | 14:23 |
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| csotelo | hello? | 16:24 |
| csotelo | hi all, I have an issue related to payment registered on a posted invoice, is there a way to get back a payment a register the right payment or soething like that ? thanks | 16:24 |
| semarie | csotelo: not sure to understand what you have and what you want. but you should be able to unreconcile moves | 16:35 |
| csotelo | yes, I mean that.. after reconcile movements.. how to fix the payments? dabe base direcly or delete theme and registered again? | 16:36 |
| csotelo | what is the re¿ight way on do that | 16:36 |
| csotelo | semarie, what will be the right way on fix a wrong payment registered? I understand first at all, un reconcile the invoice, and then? | 16:40 |
| csotelo | please | 16:40 |
| semarie | the associated move of the payment is posted ? | 16:41 |
| csotelo | yes | 16:42 |
| semarie | I think the right way would be to unreconcile the invoice (so it is "unpaid"), and to create the inverse move for the payment. from accounting point of vue it will be "undone" | 16:43 |
| semarie | but I am not expert in tryton | 16:43 |
| semarie | maybe another people could give better advice | 16:44 |
| semarie | I would first take a backup of the database before any changes | 16:44 |
| csotelo | semarie, I do that! | 16:47 |
| csotelo | :) | 16:47 |
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