| chat.freenode.net #tryton log beginning Mon Aug 16 00:00:02 CEST 2010 | ||
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| 2010-08-16 11:17 <cedk> sharoon: did you check the sequence patch? | ||
| 2010-08-16 11:17 <sharoon> cedk: not yet, will do today evening :) | ||
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| 2010-08-16 16:05 <sharoon> cedk: zodman: ping... a question about the support system... can we rename it to helpdesk? | ||
| 2010-08-16 16:05 <sharoon> is it a more meaningful name? | ||
| 2010-08-16 16:07 <sharoon> http://en.wikipedia.org/wiki/Helpdesk | ||
| 2010-08-16 16:11 <zodman> mmm helpdesk | ||
| 2010-08-16 16:11 <zodman> can be | ||
| 2010-08-16 16:12 <zodman> the history its more for following the ticket | ||
| 2010-08-16 16:13 <zodman> how implement if a user who is the owner | ||
| 2010-08-16 16:13 <zodman> call to helpdesk to know if ticket solve | ||
| 2010-08-16 16:13 <zodman> some like a small blog of ticket activity | ||
| 2010-08-16 16:13 <sharoon> or may be i am wrong, it might be better to call it http://en.wikipedia.org/wiki/Issue_tracking_system | ||
| 2010-08-16 16:14 <zodman> its :) on foresight we use jira. | ||
| 2010-08-16 16:14 <zodman> that other topic. | ||
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| 2010-08-16 16:20 <zodman> sharoon : the support tickets is based on roundup ? | ||
| 2010-08-16 16:21 <sharoon> zodman: not completely, but i think roundup is the closes | ||
| 2010-08-16 16:24 <zodman> its for understand the history with ticket logic. | ||
| 2010-08-16 16:29 <cedk> sharoon: it seems that helpdesk is linked to IT | ||
| 2010-08-16 16:30 <sharoon> cedk: agree, so go with current name, and just got mail from zodman that he is starting development | ||
| 2010-08-16 16:30 <sharoon> zodman: good luck! | ||
| 2010-08-16 16:36 <cedk> zodman: be carefull if you license your code with MIT, I don't know if we could get it in Tryton later | ||
| 2010-08-16 16:37 <zodman> cedk : i can change it to gpl3 | ||
| 2010-08-16 16:37 <zodman> cedk : for getting into tryton need code review of part of b3ck ? | ||
| 2010-08-16 16:37 <cedk> zodman: need code review from community | ||
| 2010-08-16 16:38 <zodman> ok ok | ||
| 2010-08-16 16:39 <zodman> the objective of write support modules is for getting experiences of tryton. | ||
| 2010-08-16 16:39 <zodman> and help on this .. | ||
| 2010-08-16 16:40 <zodman> if i have problems can consult here! | ||
| 2010-08-16 16:42 <zodman> ? | ||
| 2010-08-16 16:43 <cedk> zodman: of course | ||
| 2010-08-16 16:44 <zodman> thanks | ||
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